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investing in volunteers

Investing in Volunteers is the UK quality standard for good practice in volunteer management. In England it is now coordinated by NCVO, although it was originally developed by a group of volunteering organisations in south London.

The standard looks at practice in nine main areas. The standard can be used by organisations as a framework for self assessment of practice even if you do not want to apply for the award, as the standard is available from the Investing in Volunteers website.

Themes include commitment to volunteering, resources, promotion of volunteering opportunities, equality and diversity, developing roles, managing risk, recruitment, induction, training and support, involving volunteers in decision making and appreciating volunteers. Many of these areas will be familiar to organisations already, although some may be new or give the organisation a new perspective. For example frequent issues that organisations might consider as part of Investing in Volunteering include:

Good practice guidance is available from the NCVO’s Knowhow Nonprofit

Becky Nixon of Ideas to Impact is an Investing in Volunteers assessor and has extensive experience of good practice in volunteering organisations.


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