Happy and engaged volunteers
How to have happy and engaged volunteers: volunteer motivation, satisfaction and retention
NCVO’s research Time Well Spent with over 10,000 volunteers identified eight key features that volunteering opportunities need to have to be successful. We will look at some of those areas that are key to volunteers having a positive experience and remaining engaged with your organisation. These areas include volunteering that is balanced, connected, flexible, impactful, meaningful and enjoyable.
Half day workshop
This workshop is aimed at anyone working with volunteers or their managers, and will:
- Provide an overview of what research and direct experience tells us makes most of a difference to volunteer motivation, engagement, satisfaction and retention
- Look at the psychology of motivation and self-determination and Identify different personality types and life stages that may be a factor in what volunteers want and how they respond
- Consider reward and recognition for volunteers
- Consider the systems and processes that can motivate or demotivate volunteers including opportunities for support, learning and development, recognition, communication and connection with others
- Identify your challenges and provide ideas to overcome them.
You will leave this session with an understanding of what works and doesn’t work in different situations, and some practical ideas to implement in your own organisation.
In-house cost: £450 + trainer’s expenses