SERVICES & TRAINING
Services
All activities can be adapted to the needs of individuals and organisations and most can be delivered online.
Available as bookable courses, for example for infrastructure organisations as well as for in-house delivery as day courses, workshops or awayday sessions, individual or small group coaching sessions. Courses can also be adapted as individual consultancy.
Psychologically and trauma-informed management
WORKSHOP Recognising and responding to distress: foundations of trauma-informed care
All organisations supporting people will be working to some degree with those who have experienced trauma and are showing signs of distress through their communication and behaviour. Understanding what is happening in people's brains and bodies and making a shift from what's wrong with people to what's happened to people can have a profound effect on how services are provided and received.
WORKSHOPS AND CONSULTANCY Psychologically and trauma-informed management
A range of workshops can be provided to meet organisational needs, including an introduction to trauma; psychological safety; managing to trauma-informed principles; how to create a resilient workplace. Please use contact below for details.
TRAINING AND CONSULTANCY From stress to strength: managing a psychologically and trauma-informed team
We know that workers are feeling under pressure, particularly when working with people who are experiencing stress, and that many organisations are concerned about workers' wellbeing. This course will use psychological insights to help managers and others to think about how to best respond to this so that their organisation and team structures help to maximise wellbeing and minimise stress, burnout and vicarious trauma.
TRAINING AND CONSULTANCY Building strong foundations: psychologically and trauma-informed systems and culture
Some organisations think of trauma-informed work as something that happens between frontline workers and people accessing services, but in order to be truly trauma-informed and to support frontline workers there needs to be a whole organisational response. This course will help existing and aspiring leaders and managers to think through what culture means and how it's achieved, and provide an overview of various systems and processes that support a psychologically and trauma-informed organisation.
TRAINING AND CONSULTANCY Building resilient teams: supporting workers' wellbeing in challenging environments
Working with distressed clients can significantly impact the wellbeing of workers, whether paid or volunteer, leading to burnout, vicarious trauma, reduced engagement, performance, and retention, and increased absence. As a manager or leader, understanding these challenges and developing skills and systems to promote wellbeing and build resilient teams is crucial. In this one-day course, you'll gain an understanding of the impact on workers of supporting distressed clients, identify improvements in your systems and relationships, and come away with practical strategies and frameworks to implement.
A Power Hour is the opportunity for you to get some outside advice or support with no further obligation on a range of topics including strategy, impact, productivity and working effectively, quality accreditation, using research and data to inform your services, designing and facilitating meetings.
Instead of booking separate Power Hours, a series of sessions (six for the price of five) will help you to work longer term on a challenge, project or problem, provide accountability, and embed habits.
A Power Hour is the opportunity for you to get some outside advice or support with no further obligation on a range of topics including strategy, impact, productivity and working effectively, quality accreditation, using research and data to inform your services, designing and facilitating meetings.
The Productivity Project
COURSE OR CONSULTANCY How to be effective
Identify your goals, understand yourself, develop good habits, stop procrastination and get the important things done. This course combines evidence and insights from management and leadership, organisational development, psychology and neuroscience. You will develop your own tailored action plan you can implement immediately to be more effective.
WEBINAR Focus, understanding procrastination, and working effectively
A one-hour webinar to provide an overview of the psychology and organisation of working from home
Team effectiveness, group dynamics and behaviour change
TRAINING The art of productive meetings: facilitation skills and techniques for all
Do you come away from meetings feeling that you haven't captured everyone's views or made the best decisions, unsure how to effectively involve people with different personalities and behaviors? This course offers simple yet effective facilitation tools to help your meetings to be more effective.
This package will consult with people in your organisation about what is and isn't working about how you are working now and/or how to work in the future post-lockdown to identify and make recommendations for changes.
A practical management course for those who would like to refresh their knowledge and skills, are new to management, or people thinking about moving into management.
Using the Myers Briggs framework, identify different work preferences across your team and how this might influence the way that you work together.
Research, needs and strategy
WORKSHOP Finding and using data and evidence
Using data and evidence can be important for designing services that meet the needs of beneficiaries and that work, and demonstrating this to funders, but where do you find data and evidence and how can you tell whether it's reliable or not?
CONSULTANCY Research for service design or funding applications
Using data and evidence can be important for designing services that meet the needs of beneficiaries and that work, and demonstrating this to funders, but where do you find data and evidence and how can you tell whether it's reliable or not?
WORKSHOP Strategy - what now?
An online strategy planning session for boards, staff, volunteers and other stakeholders. Review the internal and external factors affecting your organisation to consider where your focus should be over the coming months or years.
Impact, evaluation, learning and reflection
TRAINING / CONSULTANCY Developing an outcomes and impact framework
Understanding stakeholders' needs and the outcomes that they want from your organisation is crucial to providing good services, being able to measure progress, and writing good funding applications. This workshop will take you through the process from beginning to end of developing an outcomes and impact assessment framework for a project, service or activity.
WORKSHOP Learning and reflections workshop
Delivered in-house to focus on one area of work, this workshop could involve staff, volunteers, board members, service users and other stakeholders as required to review a project, service, process or system.
WORKSHOP
Using national wellbeing and community indicators and surveys to improve your outcomes, impact and demonstration of need
Improve the quality of your outcome and impact measurement and demonstration of needs though understanding what national wellbeing measures and benchmarking information exists and how you can use it.
Volunteering strategy and management
WORKSHOP Good practice in managing volunteers
Using Investing in Volunteers this workshop will help you to identify areas of good practice in managing volunteers effectively, highlight areas for development, and give you ideas to implement in your own organisation
WORKSHOP Involving volunteers in delivering your strategy
Aimed at anyone involved in organisational or project planning, identify how volunteers can be involved in shaping, delivering and reviewing your strategy to improve your understanding of needs and effectiveness of service delivery
This workshop will look at the research about volunteer diversity and inclusion and take participants through steps to decide what will work for each organisation
WORKSHOP How to have happy and engaged volunteers: volunteer motivation, satisfaction and retention
NCVO’s research Time Well Spent with over 10,000 volunteers identified eight key features that volunteering opportunities need to have to be successful. This workshop will consider these plus other evidence and how it applies to your volunteering programme
WORKSHOP Volunteers' voices: how to involve volunteers in shaping your organisation
Volunteers have a huge amount to offer in knowledge, skills, reach into communities and life experiences. Involving volunteers in shaping your organisation can make a big difference to your impact and can help to provide evidence for funding bids. This workshop will look at how.
TRAINING Volunteer to employee: structuring your volunteer programme to support volunteers to gain work-related skills and experience
Recruitment of volunteers and staff can be challenging but getting it right can make a big difference to the impact of your organisation. This course will help you to think about how to structure your volunteer programme to be attractive to volunteers who want to gain employment-based skills and to ultimately become employees.
TRAINING:
Volunteer to employee - understanding the voluntary sector and getting the most from your volunteering
Do you have volunteers in your organisation who want to use and gain skills and experience to move into employment, or do you want to recruit more volunteers who are interested in volunteering as a route to employment? This course is for volunteers (or potential volunteers) and sits alongside the course for organisations
interested in developing their volunteer programme to support work skills.
Training feedback
TERMS AND CONDITIONS
In-house prices include all materials for training, liaison before and after the session and travel expenses up to 30 miles. They do not include room hire or participants’ refreshments or travel expenses over 30 miles.