Recognising and responding to distress: the foundations of trauma-informed care

Recognising and responding to distress: foundations of trauma-informed care


All organisations supporting people will be working to some degree with those who have experienced trauma and are showing signs of distress through their communication and behaviour.  People accessing services can be labelled aggressive or disengaged, when really this is trauma-conditioned behaviour that is programmed into their bodies and is something that in the past has developed to keep them safe from danger.  Understanding what is happening in people's brains and bodies and making a shift from what's wrong with people to what's happened to people can have a profound effect on how services are provided and received. 

Implementing trauma-informed approaches can help to improve outcomes for the people that you work with as well as reduce stress within workers (staff and volunteers).

Half day workshop

By the end of this course, participants will be able to:
  • Define trauma, explain its importance, and describe how it affects the brain, body, and behaviour.
  • Recognise the signs and symptoms of trauma-related distress and apply trauma-informed principles to support individuals in distress.
  • Understand how early childhood experiences and attachment shape brain development and influence adult behaviour and relationships.
  • Consider the stress cycle, its relationship to trauma, and strategies for managing stress and promoting resilience.
  • Reframe perceptions of trauma-conditioned behavior, adopt trauma-sensitive communication strategies, and recognise the role of language in shaping perceptions of trauma.
  • Identify the factors that can contribute towards vicarious trauma in the workplace.
Please be aware that the nature of discussion about trauma can lead to realisations about participants own experiences and can bring up strong feelings.  Participants will be encouraged to take breaks if they need it.  The trainer will be available after the session to signpost participants to various resources.  It is also important that there is provision for participants to talk to their own managers or other workplace provision as needed.

Course facilitator: Becky Nixon.  Becky has personal and professional experience of trauma, is undertaking a Master's in psychology and has worked with organisations that are developing trauma-informed practice since 2014, for example this year-long programme with women's centre New Dawn New Day.

In-house cost: £500 + trainer’s expenses


If you are interested in attending an open version of this course, or consultancy around any of the topics, please email becky@ideastoimpact.co.uk or use the contact form below.
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